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Vendor Profile: Doxy.me


Doxy.me, founded in 2013 and headquartered in Rochester, NY, provides a simple and convenient way for healthcare providers to meet with their patients remotely, including telemedicine, live chat, and video/audio solutions.

Demo Video

Product Overview

Service Lines:

  • Virtual care platform for use within a clinical setting

Key Features:

  • No downloads, no plug-in, nothing to install – automatically works in most popular browsers
  • Secure, high quality video and audio
  • Secure live chat
  • Custom branding, dedicated landing page, personalized sub domain
  • Provides analytics for an organization – track usage, monitor trends, identify opportunities for improvement

Other Services:



Doxy.me is available in Canada and the USA.


Secure Messaging:

The Doxy.me platform allows for Live Chat which enables providers to easily communicate with patients by text even when on a call with a different patient.

Secure Video:

The Doxy.me platform offers high quality HD video and audio for all virtual visits.


The platform has the ability to schedule patient appointments within the application.

Visit Triage:

  • TBD


Doxy.me has the ability to integrate with many of the existing EMRs or practice management solutions. Integration can be achieved by embedding a room URL as a custom button or scheduling note. However, no official integration currently exists.

Privacy & Security


Doxy.me uses state of the art security and encryption protocols to assure that data integrity and privacy is maintained. As a result, Doxy.me complies with HIPAA, GDPR, PHIPA/PIPEDA, & HITECH requirements.

Compliance Achieved:


Location of Servers:

  • TBD

Privacy/Compliance Training Available:


Workflow Considerations


Doxy.me allows for the following workflow and can be customized based on clinic needs:

  • Patient Check In
  • Patient Queue – allows providers to see when patients have checked in and allows providers to easily jump between patients
  • Waiting Room – ability to personalize waiting room with text, pictures, and videos for patients to enjoying while waiting.

Pricing Options


There are three main offerings from Doxy.me:

  1. Free – Telemedicine for everyone (with limited features) for 1 User only.
  1. Professional – For individual providers at $35/month.
  1. Clinic – Starting at $50/month/provider and price per provider decreases with the number of providers enrolled in Clinic

Current Offerings:

During this time of COVID-19 pandemic, a special offer is available.  Doxy.me also offers discounts for non-profits, students, and researchers.

Interested in Doxy.me? Contact Us

Information on this page was provided by the vendor or summarized from vendor websites.