Vendor Profile: InputHealth

Product Overview

Service Lines:

• InputHealth CHR serves as a full practice management solution designed for team-based, outpatient clinics.
• InputHealth V is the virtual clinic solution.
• InputHealth PRO offers enterprise-grade solutions for patient reported outcomes tracking and analysis.

Key Features:

InputHealth offers the following key features:

1. Connect with patients using secure, high-quality video and secure messaging
2. No plug-ins, downloads, or additional software required.
3. Integrated questionnaire engine for triaging patients
4. Patient portal – secure messaging, access to files, notes, and online booking.
5. Customizable intake/follow-up assessments (Qnaires)
6. Integrated charting, billing, and scheduling

Other Services:

In addition to the product offerings, InputHealth provides support through live-chat, phone, and e-mail.

Jurisdiction:

InputHealth provides services in Canada, USA, New Zealand, and Australia.

Functionality

Secure Messaging:

Secure, two-way messaging with patients is available.

Secure Video:

InputHealth offers high-quality, secure video visits.

Scheduling:

Scheduling of appointments can occur from within the platform and an integrated calendar for virtual and in-person visits is available.

Visit Triage:

For virtual visits, InputHealth provides an integrated questionnaire engine that assists in the triage of patients by allocating them into the most appropriate visit type.

Integration:

InputHealth is a fully functioning end to end solution and all products are fully integreated.

Privacy & Security

Overview:

InputHealth has built a privacy-centric collaborative health care solution to help health care professionals run their practices and improve patient outcomes. Services are hosted with leading enterprise cloud infrastructure providers. They also perform industry-standard security audits to monitor performance, and are SOC2 Type II certified and ISO 13485:2016 compliant.

Compliance Achieved:

HIPAA and PIPEDA  compliant, SOC2 Type I certified, ISO 13485:2016 compliant.

Location of Servers:

InputHealth servers are located in Canada.

Privacy/Compliance Training Available:

N/A

Workflow Considerations

Approach:

InputHealth is a fully functioning end-to-end platform that allows providers to have one calendar and documentation system for their entire patient population (virtual and physical visits).